Our Run Free Club allows you to accumulate points with every purchase. You can join our Run Free club from our main page or simply by creating an account with LUNA. Customers with an account are automatically enrolled in our Run Free Club. For every

Our Run Free Club allows you to accumulate points with every purchase. You can join our Run Free club from our main page or simply by creating an account with LUNA.Customers with an account are automatically enrolled in our Run Free Club. For every $1 spent, you will receive 10 Points. You can earn up to $100 off using your points!&#xA0;For every $1 spent, you will receive 10 Points. Once you have earned points, you can redeem them for a discount code to use on your next order!500 Points = $5 off&#xA0;2,000 Points = $25 off3,000 Points = $50 off&#xA0;5,000 Points = $100 off**Currently, points do not expire&#xA0;<img src="https://attachments.gorgias.help/oxjg/hc/wwmg/screen%20shot%202024-02-28%20at%201.41.43%20pm-bc922a49-fcad-4599-90b6-c925000e838d.png" style="width: 300px;" class="fr-fic fr-dii">

Run Free Club

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What are your shipping rates and delivery time frame?

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Do you cater to special addresses like PO Boxes and Military bases?

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Moonrock Guarantee

Regular and US-made LUNAs

Difference between regular and US-made LUNAs

Wings vs Retros vs Roots

Winged vs Retro vs Roots

How long do LUNAs last?

Are LUNAs just for running?

Are LUNA Sandals just for running?

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How to Redeem Run Free Club Points

How can I redeem Run Free Club points?

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Give $ 20 to get $20

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Birthday discounts

First Purchase Discount

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Military Discount

Discount Codes

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Returns and Exchange Policy

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How to start a return/exchange

International Return and Exchange Policy

What is your international return/exchange policy

Return Two Orders in One Package

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How long does a refund take?

Returns and Refunds

How to Adjust your Winged Laces

How to Adjust Retro Laces

How to adjust your Winged/Retro laces

How to Adjust your Roots Laces

How to adjust your Roots laces

Do you offer custom sandals?

Do you offer custom sizes?

How are LUNAs Supposed to FIt

How are LUNAs supposed to fit

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Should I size down?

Why is your website suggesting I size down?

Are your sandals unisex?

The Simplest Ways to Determine Size

Size chart

Lace adjustment and Sizing

Best Way to Take Care of LUNA Sandals

What is the best way to take care of my LUNA sandals?

My laces are wearing out, how do I get a new one?

My laces broke! Can I repair them?

Replacement Parts

Replacement parts

Post-Purchase