luna-sandals logo
luna-sandals logo

All articles

International Return and Exchange PolicyUpdated a year ago


CUSTOMERS OUTSIDE OF USA

Please click here start your return or exchange from our exchange portal. If you are in CA, UK or AU, our system will create a return label for you and the cost of the label will be deducted from your refund. If you are elsewhere, you will still need to visit our return/exchange portal, then you will need to purchase a return label yourself with your choice of shipping provider to send your items back to us. Our system will not be generating a label for you 


For all International exchanges, shipping of your new item is on us. 

Our return address is:
LUNA Sandals
4C Fifth Street
Wenatchee, WA
98801

* For international returns, you will not be refunded the duty and taxes paid on a package. 

Was this article helpful?
Yes
No